English
English

Teams

Teams

Calendly for Enterprise: Collaboration, productivity, security, and ROI for your entire organization

READ TIME: 8 MINUTES

Stephen Hsu

Stephen Hsu
May. 16, 2023

Calendly for Enterprise - blog - Header

For enterprise organizations, scheduling automation goes beyond a booking link — big teams need more sophisticated platforms that include collaborative scheduling, integrations, security features, and more. 

Not all scheduling software is built with enterprise teams in mind.

Calendly is.

High-performing teams worldwide use Calendly to close more deals, retain more customers, and hire more top talent. Companies that subscribe to Calendly's Enterprise plan have seen results like 160% more customers reached, a 22X increase in interviews scheduled, and 323% ROI.

Calendly helps enterprise organizations achieve four key goals:

  1. Create more efficient and productive teams

  2. Improve business performance and customer experience

  3. Standardize and scale scheduling across the business

  4. Keep your organization secure

Here’s how.

Create more efficient and productive teams

Calendly integrates with your teams’ existing tech stack and is easy to use wherever and however they work. That means less time spent on admin tasks, and more time doing valuable work that helps teams meet their goals.

Calendly offers over 100 integrations, including CRMs, marketing automation, ATS, project management, and analytics. Teams can keep the tools they already use and love, so they can boost productivity without reinventing the wheel. For even more flexibility, leverage Calendly APIs for custom integrations.

Calendly’s mobile apps, browser extensions, and Outlook add-in make it simple for team members to use scheduling automation wherever they work. Easily share scheduling links and meeting availability in emails, LinkedIn messages, tweets, and more — so reps and recruiters spend less time switching between tabs, and more time building relationships.

Stylized screenshot showing adding a Calendly Event Type to a LinkedIn message using the Calendly browser extension.
Calendly's browser extensions make it easy to share scheduling links and meeting availability in LinkedIn messages.

Integrations and automation go hand in hand. With Calendly’s Workflows, decrease no-shows and spend less time manually sending reminders and follow-ups. Workflows automate routine communications that should happen before and after meetings. You can manage and apply pre-built notifications, reminders, and follow-ups to multiple event types from one location, giving every customer a consistent, on-brand experience.

No more getting bogged down with manual processes, context switching, admin tasks, and siloed tools.

Calendly is the way forward. Every customer will have a smooth experience. Any automation we can do to make our customer’s life better is our new standard.

Chris Williams

Head of Customer Success UK and EMEA at Vonage

Improve business performance and customer experience

Calendly’s department-specific solutions are designed to help every team meet their goals — from closing high-value deals to reducing time-to-hire — while delighting customers and candidates.

Sales and marketing

Sales teams use Calendly to quickly connect with prospects, close deals faster, and increase revenue. Calendly makes it easy for potential customers to book meetings with sales reps — and keep that momentum going throughout the sales process. A survey of 3,000+ Calendly users found that 93% of sales teams achieve faster sales cycles with Calendly.

Calendly helps enterprise marketing teams qualify, deliver, and convert more inbound leads. 

With Calendly Routing, you can qualify leads with your HubSpot, Marketo, or Calendly marketing forms, then automatically present the right booking page based on their responses. Convert customers at the height of their interest, conduct a seamless handoff from marketing to sales, and create a faster, better experience for prospective customers. That way, no high-value prospects slip through the cracks.

Gif illustrating how a user fills out a website contact form and is routed to a Calendly meeting invite.
Accelerate your sales cycle by sending high-value leads straight to a Calendly booking page, so prospects can select a meeting time while their interest is at its peak.

What happens if a known lead or current customer fills out a form? When you integrate Calendly with Salesforce, you can send known leads or customers from your website form directly to their account owner’s booking page. A behind-the-scenes Salesforce ownership lookup means no one has to spend valuable time manually reassigning leads.

We’re seeing an incredible 70% conversion rate of meetings booked through the form. The experience is clearly resonating with customers and it’s driving better end results for our sales and marketing teams.

Bryce Kropf

Sales Enablement Manager at Smith.ai

Customer success

Customer success teams use Calendly to improve support response times and create a consistent, responsive customer experience. The results? Higher customer satisfaction, more retention, and less churn. 

Team pages let customers select from several options to meet with your team, whether they need tech help, have a pricing question, or want to schedule user training.

Stylized screenshot showing three Event Types ("Tech assistance", "User training", and "Pricing call") with "Book now" buttons.
Display a variety of meeting choices on a single Calendly team page, so customers can meet with the right team member and get help ASAP.

With Calendly, HackerOne’s customer success team realized 169% ROI, booked 114% more meetings, and saved 588 hours on scheduling in a 12-month period. The CS team uses that reclaimed time to deliver more enablement training and collaborate better with cross-functional teams.

That increase in meetings gives us more connection with our customers. We stay aligned with their goals and objectives, which leads to renewals and expansion, and that golden egg of net retention.

Alek Relyea

Manager, Customer Success at HackerOne

Recruiting

Recruiting teams use Calendly to hire top talent, speed up the hiring process, and offer a better candidate experience.

Automation means less time trying to match candidate and interviewer availability, and more time finding and connecting with top-notch candidates.

The recruiting team at Stanley Steemer uses Calendly to automate interview scheduling across 280 branches — and saw a 22X increase in interviews scheduled monthly. "Calendly is maximizing our time and efforts. It’s fantastic."

Calendly's advanced recruiting solution, Prelude, helps recruiting teams automate scheduling for even the most complex interview scenarios. With two-way applicant tracking system integrations, teams never have to worry about a candidate slipping through the cracks.

Stylized screenshot showing scheduling options for a panel interview with three interviewers.
With Calendly's Prelude, recruiting teams can coordinate any interview schedule, no matter how complex, in a few clicks.

Load balancing keeps the workload evenly distributed across the team. Manage interviewer attributes, preferences, and time zones in one place to build balanced interview panels.

Thoughtworks uses Calendly’s Prelude to streamline recruiter screens, easily schedule multi-part panel interviews, and quickly train new interviewers. With scheduling automation, Thoughtworks saw a four-day reduction in time to hire and 25% faster time to schedule. 

The time savings for our talent operators has allowed them to focus on more strategic initiatives, and we calculated the return on investment at 149%. We absolutely needed a tool like Calendly’s Prelude as we scaled the company.

Rebecca Schmidt

Global Head of Programs at Thoughtworks

Cross-functional collaboration

Some enterprise scheduling platforms limit users to one-on-one meetings. Calendly’s team scheduling features bring teams together for more productive, collaborative meetings. Round Robin, Collective, and Group Event Types make sure everyone who needs to be in a meeting is there.

  • Round Robin: Distribute one-on-one meetings across your team based on first available or equal distribution.

  • Collective: Pool co-host availability to find a time that works for everyone.

  • Group: Let multiple people sign up to meet with you at once (think webinars or training).

Seamless scheduling across teams creates a consistent, delightful experience for customers at every step of their journey.

Standardize and scale scheduling across the business

In many all-in-one enterprise platforms, scheduling automation is an afterthought. Limited, clunky functionality makes it difficult to navigate complex scheduling scenarios like the ones mentioned above. On the other hand, many scheduling tools only focus on one team, like sales or recruiting, which means each team needs their own platform.

When each team uses a different combination of tools, information gets siloed, and costs add up fast. Enterprise organizations need a single scheduling platform that can standardize and scale across the business, so you don't have to manage — or pay for — different apps for each team.

Most importantly, you need software that employees will actually use. 

Calendly is easy to implement, intuitive to use, offers onboarding and training resources, and scales as your organization grows.

When we presented [scheduling platform] options, Calendly was the one that was simultaneously the easiest to use and the friendliest. It had the best UX, but also, it was the thing that resonated with people the most: ‘I like to work in this application.’

Zlatko Unger

IT Director at Alation, Inc.

When all users in your organization work from the same platform, admins can align all users with company standards and best practices. Managed Events let admins create, assign, and templatize the Event Types teams use, so everyone stays up-to-date and on-brand. Central governance means you can instantly distribute critical updates at scale.

Calendly’s robust analytics and reporting dashboards help identify key trends, like popular meeting days, top performers, and in-demand meeting types. With Calendly Analytics, it’s clear which scheduling tactics are working, and which changes you can make to help your team hit their targets.

Screenshot of an analytics dashboard in the Calendly app.
Hit your goals faster with Calendly's actionable analytics and insights.

Keep your organization secure

Calendly’s enterprise-grade security features keep your organization safe while making admin work easier for your IT team:

  • SAML SSO: Avoid weak passwords and give admins greater control over the authentication experience.

  • Domain Control: Claim your corporate domain and guide employees signing up for Calendly to join your centralized, IT-managed account.

  • Advanced user provisioning (Okta, OneLogin, Microsoft Azure): With SCIM, employees are automatically removed when they leave the company, saving admins time and reducing the risk of former employees retaining access.

  • Automated group provisioning: Integrate with your company directory to automatically map new users to their teams in the platform, so they have access to the features and info they need — and your team doesn’t have to spend time manually assigning them.

  • Admin governance: Free up IT by designating group admins to handle day-to-day team management. Use role-based access controls to automatically grant different levels of admin control depending on role. 

  • Activity log: Monitor and quickly pull account activity if an incident occurs.

  • Self-serve data deletion: Gain full control and remain compliant by choosing when and what customer data is deleted. Embed Calendly into your existing deletion process using our Data Deletion API.

  • Communication audit compliance: Highly regulated industries like financial services must meet special requirements when it comes to customer communications. Calendly lets you create a trackable, auditable record of all email communications with your customers.

Screenshot of Organization Settings in the Calendly app, showing the setup screen for Single Sign-On.
Calendly's flexible access management tools — including SSO, SCIM, an activity log, and more — fit into your existing corporate policies and IT workflows.

Calendly is also SOC 2 Type 2 and ISO/IEC 27001 certified and PCI, CCPA, and GDPR compliant. We have a 24/7 trust and safety team, internal security training and protocols, and a secure software development lifecycle (SDLC). We work with enterprise IT teams to conduct security reviews and ensure we remain compliant with each organization’s standards. 

With Calendly SCIM and SSO offerings, the barrier to entry is so low. The less work my IT team needs to do — and less work that the individual using the tool does — is where the benefit comes in.

Zlatko Unger

See what Calendly can do for your organization

You don’t have to choose between team productivity, business performance, scalability, and security. Calendly is the only enterprise-grade scheduling platform that helps your team achieve all of the above.

More than 50,000 organizations rely on Calendly to close deals, build relationships, and grow their business — including Dropbox, Fidelity, Indiana University, Glassdoor, and L’Oreal.

Ready to learn more about what Calendly can do for your organization? Contact the sales team today.

Learn more about Calendly

See how your organization — like thousands of others! — can use Calendly to increase revenue, accelerate sales pipeline, and improve customer retention.
Stephen Hsu

Stephen Hsu

Stephen oversees product vision, strategy, and roadmap to serve solopreneurs to the world’s largest organizations with end-to-end scheduling automation. His career spans nearly two decades at tech companies delivering digital transformation and enterprise innovation at scale. Stephen is a former SVP of Product and General Manager at Salesforce, where he led the $1.8 billion Integration Platform, API Management, and Data Integration product organization at MuleSoft. Prior to that, he was Salesforce’s VP of Product Management for Sales Cloud, overseeing the sales engagement and productivity product portfolio. Before joining Salesforce, he was the Head of Product at Directly. He is currently an investor and advisor for Firsthand Alliance and an investor at Hyphen Capital. A proud father of two and avid traveler, Stephen’s favorite quote naturally reads, "The world is a book, and those who do not travel, read only a page."

Related Articles

Don't leave your prospects, customers, and candidates waiting

Calendly eliminates the scheduling back and forth and helps you hit goals faster. Get started in seconds.